Neptune 2 Maintenance and Repair

Does your Neptune 2 need maintenance and repair? Click the button below to be directed to our Request For Service form to begin the process! 


Hanna Long

With the release of the newest edition of Stryker's Neptune 3 Waste Management System, the Neptune 2 has since been phased out by Stryker.

Our Neptune 2 Needs Maintenance!  

What do you do if you currently own a Neptune 2 Systems that are needing some routine maintenance but then find that you are only able to upgrade to a Neptune 3 through Stryker directly?

Our team is here to help you with your current Neptune 2 Docking Stations and Rovers and take away the sting of feeling the pressure to upgrade. Our team can help your facility potentially save thousands of dollars!

Warranty Information

Didage and Surgical Power offers service plans and warranties on the Stryker Neptune 2 system, allowing you to continue using your rover rather than paying to upgrade completely, ultimately saving your facility money!

If purchased through Didage and Surgical Power, your Stryker Neptune 2 Waste Management System comes with a 1-year preventative maintenance warranty for the rover and docking station. If you find yourself needing to have preventative maintenance completed on your system, contact us, and we will be happy to walk you through the process.

Didage and Surgical Power also offers a 6-month or 12-month warranty program for preventative maintenance on any Neptune 2 product. This warranty is available even if you did not purchase your product through us. For pricing on these warranty plans, please contact us directly and one of our team members will be happy to walk you through our available options.

We Are Here To Help You! 

We do not want you to feel like you have been left without options when it comes to maintaining or repairing your Stryker Neptune 2 System. One of our experienced team members will work with you from start to finish to ensure that your product meets industry standards and, when maintained properly, will work for years to come.

To begin the process, please click this link to be directed to our request for service page. There you can fill out your request, and one of our team members will reach out to begin the process.

Follow this link to learn more about the Neptune 3. 

Follow this link to learn more about the Neptune 2.