What is the warranty on my purchase?
We offer a one-year warranty on most of our products. Extended warranties are available.
Do you have manuals?
We provide our customers with manuals with every order. We are also able to provide you with manuals by requesting one here.
Do you have loaners?
Yes, we offer loaner equipment to our customers. We are also able to provide our customers with loaner equipment while their medical equipment is being repaired. If you have an item that needs to be repaired please fill out this form and select that you need a loaner.
What’s your phone number?
How do I ship equipment back to you?
Whether you are shipping in for repair or to return a piece of equipment the address is 907 S 325 E Warsaw, IN 46582
But first fill out this form and customer service will be in touch with you.
How can I receive an invoice?
Invoices can be received via contacting our accounting department.
Who is my sales rep?
A list of our sales reps, territories they cover and contact information can be found by visiting the meet the team page.
What are my payment options?
We can accept check, credit card, PayPal, ACH and EFT. There is a 3% added for Visa, Mastercard and Discover for charges over $1,000. There is a 4% added fee for any AMEX transaction.
Do you have financing options?
Yes, we do have financing options. Email your sales representative to learn about the financing options.
Why is my order taking so long?
We ensure that every piece of equipment is gone through extensively and repaired back to manufacturers specifications. Quality takes time.
How can I sell equipment?
You can sell your equipment by clicking on the button below, filling out the information requested and one of our sales representatives will reach out to you.
Do you offer new equipment?
Yes, do offer new equipment. Visit our store (insert link). Click on the product catalog and select the filter “new” to filter new products.